AI systems that flag every at-risk renewal 60 days out, rate inbound quote calls in 90 seconds, and chase quoted-but-not-bound leads 7 times while your CSRs handle the real conversations.
These are the challenges we hear every single week from insurance businesses just like yours.
Clients shop at renewal and you never hear about it until the cancel email hits. A 3,000-policy book bleeds 300-450 accounts a year to direct writers — most were saveable with one 5-minute call.
Progressive and GEICO rate in 90 seconds at 10pm on a Tuesday. Your line goes to voicemail and the prospect binds with the direct writer before morning coffee. Half your inbound volume hits outside 9-5.
You quoted 40 applications last month, bound 11. That means 29 prospects got a competitive quote and went dark — and nobody followed up on most of them because your CSRs are buried in COIs and renewal review.
Each COI request is 15 minutes of rekeying the same decl page into ACORD-25. A commercial-lines agency runs 200+ of these a month — that's a full-time salary burning on a task AI does in 10 seconds.
We map your industry to a public 2026 AI deployment that ran the same play. Then we install the SMB version through our Agent Packs.
Quandri's renewal AI reviews every policy 60 days out, flags premium bumps and coverage gaps, and drafts the retention call script. Agencies using it report a 2-4pt lift in retention — in a book of 3,000 policies, that's 60-120 saved accounts per cycle.
Read the full case study →Independent agencies lose 10-15% of book annually to silent churn — clients shop at renewal and you never get a call. Our Renewal Retention Scorecard ranks every upcoming renewal by churn risk and drafts the save-call script in one click. Pair with a 24/7 AI receptionist for after-hours quote calls (PC carriers rate in 90 seconds — so can you) and you're closing the gap with the direct writers without hiring a single CSR.
See every Agent Pack →See the before-and-after for each automation -- and the ROI you can expect.
CSRs call renewals reactively — whoever complains first. No risk ranking.
AI scores every renewal 60 days out by churn risk + drafts the retention script for each
After-hours calls hit voicemail; prospects bind with direct writers overnight
AI picks up every call, qualifies the risk, runs rater integration, books agent call or quotes on-the-spot
Quoted leads go cold after one email
7-touch sequence across email + SMS + drafted voicemails, personalized per carrier + risk class
CSR spends 15 min per COI request rekeying decl page into ACORD-25
Drag policy PDF → ACORD-25 PDF in 10 seconds, audit-logged, branded
Managing Partner
Silent renewal churn was running ~14% annually. The team had no system for flagging at-risk accounts — renewals were processed in date order, not risk order. Commercial COIs consumed ~30 hours/week of CSR time. Quote-to-bind conversion sat at 28% and dropped to 9% on anyone not followed up within 48 hours.
Deployed the Renewal Retention Scorecard (ranks every renewal 60 days out on 6 risk factors), the 24/7 AI Quote Receptionist (Twilio + rater integration), the Quote-to-Bind Follow-Up Machine (7 touches across channels), and the COI Generator (policy PDF → ACORD-25). All wired to the existing AMS360 via read-only API pull.
48 hours/week CSR time reclaimed
Hours Saved
+$144K annualized (retention lift + new binds from after-hours calls)
Revenue Increase
$52K/year (avoided CSR hire) + reduced printing/postage
Cost Reduction
28 days to production
Timeframe
Adjust the sliders to see how much AI could save your insurance business in year one.
Total First-Year Value
That's like hiring a full-time employee for 1/10th the cost
Time Saved
15h/week
$113,100/yr
Marketing Saved
30%
$9,000/yr
We get these questions every week. Here are straight answers.
Book a free 20-minute strategy call. We'll show you exactly which AI automations will have the biggest impact on your insurance business.