Terms of Service

These Terms of Service (“Terms”) govern your access to and use of asceroai.com (the “Site”) and the services provided by Ascero AI (“Ascero,” “we,” “us,” or “our”). By using the Site or engaging our services, you agree to these Terms. If you do not agree, do not use the Site.

Our services

Ascero is an AI agency that designs, builds, and maintains custom AI agents and workflow automations for businesses. Engagements are described in a separate proposal or order. Unless stated otherwise, retainers are billed monthly and may be cancelled in accordance with the applicable order.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the Site or engage our services.

Fees and payment

Fees for services are set out in your order or proposal. Recurring fees are billed in advance and are non-refundable except where required by law or expressly stated. Late or failed payments may result in suspension of services. Payments are processed by third-party processors such as Stripe.

Intellectual property

The Site and its content are owned by Ascero or its licensors and are protected by intellectual-property laws. Ownership of custom deliverables is governed by your engagement agreement. Absent a written agreement to the contrary, Ascero retains rights to its pre-existing tools, frameworks, and know-how.

Acceptable use

You agree not to misuse the Site, including by attempting to gain unauthorized access, interfering with its operation, scraping at scale, infringing others’ rights, or using it for unlawful purposes.

AI outputs and no guarantee of results

AI systems can produce inaccurate or incomplete outputs. Our content, tools, audits, and estimates are provided for informational purposes and do not constitute legal, tax, financial, medical, or other professional advice. Any figures or projections are illustrative and not a guarantee of results. You are responsible for reviewing outputs before relying on them.

Third-party services

The Site links to and integrates with third-party services (for example, scheduling, payment, and analytics providers). We are not responsible for the content, policies, or practices of third parties.

Disclaimers

The Site and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, Ascero will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim relating to the Site or services will not exceed the amounts you paid to us in the three months preceding the claim.

Indemnification

You agree to indemnify and hold Ascero harmless from claims arising out of your misuse of the Site or services or your breach of these Terms.

Termination

We may suspend or terminate access to the Site at any time for any reason, including violation of these Terms. Provisions that by their nature should survive termination will survive.

Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Continued use of the Site after changes constitutes acceptance.

Contact us

Questions about these Terms? Email kadin@asceroai.com.