AI agency · South Florida · Dental Practices
Ascero AI is a founder-led AI agency in Waltham, Massachusetts that builds custom AI receptionists and workflow automation for dental practices in the South Florida metro. Pricing is a flat Foundation tier at $4,000/month plus a one-time $2,500 setup, with the agent live in two to four weeks. There is no annual contract and no per-call fee.
Ascero AI builds custom voice agents and workflow automation for dental practices operating in the South Florida metro (6,200,000 residents, roughly 188,000 small businesses, ACS-derived median household income around $65,000). Founder-led, flat-fee Foundation tier at $4,000/month, BAA executed where required, live in two to four weeks depending on vertical.
Dental practices abandon an estimated 22 to 35% of inbound calls, per ADA / DentalIntel benchmarks — and most of those are recall opportunities, treatment-plan inquiries, and new-patient leads worth $400 to $4,500 each. The front desk is verifying insurance on one line, checking in a patient at the counter, and the phone keeps ringing. The Ascero AI receptionist for dental practices answers 24/7 under HIPAA-compliant BAA, books new-patient and hygiene appointments into Dentrix / Eaglesoft / Open Dental / Curve / Denticon, runs insurance verification via Availity / DentalXChange, follows up on unscheduled treatment plans, and reactivates lapsed recall patients — all written directly into the practice management system.
what Miami dental practices are leaving on the table
The South Florida metro has roughly 188,000 small businesses, a figure derived from US Census County Business Patterns and Business Dynamics Statistics at the MSA level. The dollar figures below are an illustrative worked example, not a measured Miami statistic — they exist to make the math concrete, and every input is stated so you can swap in your own numbers.
Illustrative estimate — assumptions shown, not a measured figure
The agent does not need to be perfect — it needs to be better than voicemail. The per-business figures we actually stand behind, with sources, are below.
A 2-dentist single-location practice doing $1.8M revenue, with 65 inbound calls per day, 28% abandonment, and a $290 average per-visit production: roughly 18 abandoned calls daily, of which 45% would have booked = $2,350/day or roughly $855K annually in recoverable production. Plus 3 to 6 front-desk hours reclaimed daily from insurance verification. Even at a 25% recovery, $214K back to the P&L on a $48K subscription.
the Miami context
Miami SMBs run bilingual by default — roughly 65% of inbound calls are Spanish-primary, with significant Portuguese, Haitian Creole, and Russian volume on top. English-only phone coverage is not an option here; it is a competitive death sentence.
Ascero AI is founder-led from Waltham, Massachusetts. Both co-founders (Kadin Nestler and Jaiden Lawlor) build into customer calls directly — the discovery, prompt design, and tuning loop is run by the same people who close the deal. For Miami dental practices that is meaningful because the phone-handling tuning that wins is vertical-and-region specific (a Miami dental practices's ideal triage is not the same as a generic national template), and we ship those refinements monthly. US-based, no offshoring, no contract receptionist resellers — the people you talk to are the people building the agent.
Pricing is flat: Foundation tier at $4,000/month with a one-time $2,500 setup fee, unlimited inbound minutes, monthly tuning included, and 30-day cancellation. No annual contract, no per-call fees. HIPAA: BAA executed with every covered entity. Twilio HIPAA-eligible Voice, AWS HIPAA-eligible compute/storage, AES-256 at rest, TLS 1.3 in transit. PHI access logged and audited. Patient AI-handling disclosure in greeting. No clinical advice given; clinical urgency routes immediately to the on-call dentist. If you are a member of the local chamber (www.miamichamber.com), ask about the chamber-member referral discount.
frequently asked — dental practices in Miami
Yes. Ascero signs a BAA with every covered entity. Voice runs on Twilio HIPAA-eligible products; storage and compute on AWS HIPAA-eligible services. PHI is encrypted at rest and in transit, access is logged and audited, and no PHI flows to non-BAA subprocessors.
Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon, Practice-Web, and Carestream are native integrations. The agent writes appointments, recall outreach results, and treatment-plan follow-up status directly into the PM system.
Yes — verification runs in parallel against Availity, DentalXChange, and direct payer IVRs. Benefits summary (eligibility, deductible, frequency limits, waiting periods, max remaining) posts into the PM system 24 to 48 hours before each appointment.
The agent surfaces unscheduled treatment from the PM system, runs a configurable follow-up sequence — financing options (CareCredit, Sunbit), benefits-remaining reminders (especially Q4), one-tap booking. Case-acceptance rates typically lift 12 to 22 points within 90 days.
Severe pain, facial swelling, trauma, post-op bleeding, knocked-out tooth = immediate routing to the on-call dentist with structured triage data. Everything else routes to next-available appointment.
keep exploring
Fifteen-minute scoping call. Foundation tier $4,000/month, $2,500 setup, live in two to four weeks. No annual contract, no per-call fees, reversible in five minutes if you want to roll back.